What do I get with a Tapflare subscription?
You're assigned a dedicated project manager who will serve as your primary contact for all graphic design and development projects. This manager leads a team of highly skilled specialists in graphic design and website development to ensure seamless execution of your vision.
The Lite plan offers you 2 hours of daily design allotment and the Pro plan offers you 2 hours of daily design AND development allotment. This allotment often results in projects completed the same day — sometimes even within a few hours of you submitting the project. If a project can't be finished same day, your project manager will provide you with daily updates.
The AI plan offers you 4 hours of daily design and development allotment, providing you with double the output and speed.
How does communication work?
Communication is done through the Tapflare portal, where you can submit and manage projects and communicate with your Tapflare project manager. The Tapflare portal also supports email notifications, where you can choose to respond either directly through the portal or via email.
You can expect daily communication and project updates from your Tapflare project manager.
What is Tapflare AI? Do you use AI instead of humans?
The Tapflare AI plan is similar to our Lite plan, but provides you with a total of 4 hours of daily design and development allotment for faster turnaround and also leverages our AI software. Your projects will all be completed by a senior designer or developer and reviewed by your dedicated project manager before being submitted to you. Tapflare AI is used to 10x your creative talent, not to replace them.
With Tapflare AI, clients have access to premium AI tools and functionality that results in more efficiency and faster turnarounds.
This includes:
- Self serve AI image generation trained on your brand
- Self serve copy generation utilizing premium AI models (such as ChatGPT Plus models) trained on your brand
- Custom LLMs trained on your brand's publicly accessible information + information you provide us
- Website developers utilizing Cursor Pro for faster turnarounds
As AI advances, Tapflare will continue to be on the forefront in providing you with the best quality outputs with blazing fast turnaround times.
How will my projects be queued?
Your projects will be queued on a ticketing system, with unlimited revisions per project, but the projects will be produced one at a time. Once a project is done and finalized, your project manager will have the team start working on your next request.
What types of design requests can I send?
Whether you need an out-of-this-world illustration, beautiful print designs, or engaging digital marketing assets, Tapflare world-class graphic designers from around the world will make it happen.
Anything you can describe, we can create. Here are some examples:
- AI designs
- Animation
- Motion graphics
- Custom logos
- Website and app mockups
- Email designs
- Ad designs
- Social media content
- Illustrations
- Infographics
What is your customer support like? What are your office hours?
Our customer support for paid clients is 24/7.
What types of development requests can I send?
Our engineering team is equipped to handle nearly all kinds of website development requests. From backend to frontend, from AI-related to plugins, from page builders to custom code, if you can describe it your Tapflare team can develop it.
What if I don't need development services?
If your project doesn't require a developer - no worries! Instead, we will give you more hours with a designer. Plans are all-inclusive, there are no additional fees for design or development work.
How many revisions can I get per project? What's the limit?
Unlimited Revisions, Queued Workflow: Enjoy unlimited edits, but projects are tackled one at a time. Need faster turnaround? Upgrade or purchase additional subscriptions for simultaneous deployments.
How can I cancel my subscription?
Cancelling is easy and can be done directly through our client portal. We offer a 15-day money back guarantee for all new clients that lets you try our service for 15 days risk free. If you don't like our service, let us know and cancel within 15 days to receive a 100% full refund.
