Last Updated: 1/13/2025
1. Terms and Acceptance
By visiting this website (the "Site") or using Tapflare's services, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions of Use ("Terms"), together with all applicable laws and regulations. You are responsible for ensuring compliance with any local laws relevant to your jurisdiction. If you do not agree with any part of these Terms, discontinue use of the Site and Tapflare's services immediately. All content on this Site is protected under relevant copyright and trademark laws.
This Site is administered and operated by IntuitionLabs—the owner of Tapflare—from its offices in California. Tapflare does not make any representations regarding the suitability or availability of materials in other locations; accessing the Site from regions where its content or use is unlawful is prohibited. Users who access the Site outside of California and the United States assume full responsibility for complying with local statutes and regulations.
2. Ownership, Trademarks, and Provided Assets
Once payment for a given month of service is received in full, you own all graphics and design files created by Tapflare during that billing cycle. You will receive final and editable files for each project upon completion. Tapflare will not reuse or repurpose these design assets without your explicit permission.
You are responsible for providing all text, images, and other materials needed for your designs. By sending these materials to Tapflare, you confirm they are proofread, legally authorized for use, and do not infringe upon any third party's intellectual property or trademarks. Tapflare will not be held liable for license or trademark disputes arising from the content you provide. You alone are responsible for reviewing and approving all final deliverables before using them in any capacity.
You agree to defend, indemnify, and hold harmless Tapflare, its affiliates, officers, employees, agents, successors, and assigns (the "Indemnified Parties") from any claims, damages, or legal actions—including reasonable attorneys' fees—arising from (i) your breach of these Terms; (ii) your use of services linked to the Site; (iii) infringement of third-party proprietary rights; or (iv) unaddressed errors in Tapflare's deliverables.
3. Disclaimer
ALL SERVICES AND CONTENT ON TAPFLARE'S WEBSITE ARE PROVIDED "AS IS." TAPFLARE DISCLAIMS ALL WARRANTIES—EXPRESS OR IMPLIED—INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TAPFLARE MAKES NO GUARANTEES REGARDING THE ACCURACY, LIKELY OUTCOMES, OR RELIABILITY OF THE CONTENT OR THIRD-PARTY LINKS ON THIS SITE.
4. Limitations of Liability
UNDER NO CIRCUMSTANCES SHALL TAPFLARE OR ITS PARTNERS OR SUPPLIERS BE LIABLE FOR ANY DAMAGES—INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, LOSS OF DATA OR PROFIT, OR BUSINESS INTERRUPTION—RESULTING FROM THE USE OR INABILITY TO USE THIS SITE'S MATERIALS OR ANY INACCURACIES IN TAPFLARE'S DELIVERABLES. EVEN IF TAPFLARE OR AN AUTHORIZED REPRESENTATIVE HAS BEEN INFORMED ABOUT THE POTENTIAL FOR SUCH DAMAGES, THIS LIMITATION REMAINS IN EFFECT. CERTAIN JURISDICTIONS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES. THESE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT, TAPFLARE'S TOTAL LIABILITY UNDER THESE TERMS SHALL NOT EXCEED FIFTY DOLLARS ($50), REGARDLESS OF LEGAL THEORY.
5. Revisions and Potential Errors
Information on this Site may contain typographical, technical, or photographic errors. Tapflare makes no promise that its materials are fully accurate, complete, or up to date. While content may be changed at any time without notice, Tapflare is not obligated to maintain the latest updates.
6. External Links
This Site may feature links to external websites. Tapflare does not routinely review the content of these third-party sites and cannot be held accountable for their accuracy or offerings. The inclusion of a hyperlink does not represent Tapflare's endorsement of the linked site. Visiting such sites is done at your own risk.
7. Modifications to Terms of Use
Tapflare reserves the right to revise these Terms at any time without prior notice. By continuing to use the Site, you are agreeing to be bound by the latest version of these Terms.
8. Governing Law
Any legal claims or disputes related to the Site or these Terms shall be governed by the laws of the State of California, without regard to its conflict-of-law principles. Any dispute must be resolved in the courts situated in that jurisdiction.
9. Feedback and User-Submitted Content
Any ideas, information, or material you submit through the Site—excluding personally identifiable data—may be used or disseminated by Tapflare for any purpose, including marketing or product development, without compensation to you. Personally identifiable data will be handled under Tapflare's privacy policy. You are prohibited from uploading or transmitting any unlawful, threatening, defamatory, obscene, or otherwise objectionable content that could lead to civil or criminal liability.
10. Fees, Refunds, and Billing
You agree to pay all fees as specified at registration before Tapflare has any obligation to render services. By enrolling, you authorize Tapflare to charge your preferred payment method (e.g., credit card) on a recurring basis per your chosen billing cycle (monthly, quarterly, etc.). If your payment is not processed on time, Tapflare reserves the right to suspend your account and service access. You also attest that your payment information is accurate and that you will promptly update it if anything changes.
You may cancel your subscription at any time, retaining access to Tapflare through the end of your paid billing term. Tapflare may adjust its fees, typically providing five (5) days' notice before standard changes; temporary or promotional pricing may begin or end without advanced notice.
New subscribers can request a refund within the first 15 days of their initial subscription purchase. Subsequent or additional subscription plans, however, are not eligible for refunds. Beyond the initial 15-day period for your first plan, no partial refunds will be issued for unused time. Plan upgrades and promotions are likewise non-refundable. You are responsible for utilizing Tapflare's services after payment; failure to do so does not entitle you to a partial or full refund.
11. Intellectual Property Ownership / License to Use
Unless otherwise noted, all materials on this Site are protected by U.S. and international copyright laws and are owned by Tapflare. You may not reproduce, distribute, republish, download, display, or transmit any part of the Site's content without written permission from Tapflare or the applicable copyright holder.
Tapflare grants you a limited, non-exclusive license to download and use materials from this Site for personal, non-commercial use, as long as you do not modify them and keep any copyright or proprietary notices in place. You are expressly prohibited from:
- Modifying or copying the materials;
- Using the materials for commercial purposes or public display;
- Decompiling or reverse-engineering any software on Tapflare's Site;
- Removing any copyright or proprietary notices from the materials;
- Transferring the materials to another party or "mirroring" them on a separate server.
Your license to use these materials ends immediately upon violation of any of these restrictions. Upon termination, you must destroy any downloaded or printed materials in your possession. Tapflare may terminate your account at its sole discretion; if so, you will be refunded for any remaining prepaid days in your subscription period.
12. Abuse of Service
Tapflare's services are intended for standard usage by small businesses or individuals. A single subscription is not meant to replace a full-time designer's role. To meet more extensive design requirements, you can purchase multiple subscriptions.
If we determine that your usage infringes upon our policies—such as providing illicit or explicit/pornographic material—or deviates from our mission or values, Tapflare reserves the right to terminate your account. Your right to utilize Tapflare's services ends immediately if you breach these Terms.
13. Non-Circumvention
You agree not to directly engage or hire any Tapflare designer outside of the Tapflare platform. This includes any form of contract or payment outside of Tapflare's official channels.
To opt out of this restriction, you may pay an "Opt-Out Fee" (the greater of $24,000 or 25% of the designer's projected annual compensation). For information on paying this fee, please contact [email protected]. If Tapflare believes you have violated this section, we may, to the extent allowed by law, (a) charge your payment method for the Opt-Out Fee plus interest, (b) invoice you for the same, requiring payment within 30 days, (c) close your account and revoke access to the Site, and/or (d) charge you for all reasonable costs (including legal fees) incurred in investigating and collecting this fee.
14. Output Files and Revisions
While Tapflare strives for excellence, no design can be guaranteed 100% free of errors. Upon receiving your files, it is your responsibility to review them thoroughly and request any necessary adjustments. Tapflare will work promptly to correct identified errors. However, Tapflare cannot be held liable for losses, costs, or damages stemming from undetected mistakes in your deliverables.
15. Sample Work and Portfolio Use
Unless you explicitly opt out, you grant Tapflare the right to display your completed design work in its portfolio, on social media, or in other marketing materials. We generally aim to request written approval before featuring any client materials. To withdraw this permission, email us at [email protected].
16. Confidentiality
Tapflare respects the confidential nature of your brand and business. Tapflare is willing to sign an NDA upon request.
17. Work and Delivery Output
Tapflare offers subscription tiers that provide a certain number of design hours per business day from your assigned designer(s). Our lowest membership includes 2 hours per day, while our highest membership includes 4 hours per day. Simple projects may take less than one business day, whereas more intricate tasks require more time. Revision requests will also extend the overall turnaround. Given the variability of design projects, Tapflare does not guarantee specific delivery times, and you agree not to hold Tapflare liable for any losses arising from unforeseen delays or from extended project timelines.
You can read more in our Work Delivery Policy page.
18. Holiday Schedule
Tapflare's team typically works Monday through Friday. If a national holiday in the Philippines (where our creative team is based) occurs on a weekday, we will not be operational on that day. You can view our observed holidays at Tapflare Holidays. Our staff returns from holidays refreshed and ready to deliver high-quality work.
19. Creative Rounds and Process
A "creative round" represents a block of dedicated creative work. After you submit a request or revision, your project manager (not the designer) will review the details at the start of the next work shift. If any required assets or instructions are missing, the project manager will contact you for clarification. Once all is clear, the designer begins working on your design. Straightforward tasks may be finalized within a single shift (often less than 12 hours), but complex projects will need additional time. The project manager will keep you updated on progress daily at a minimum. While Tapflare strives to meet your timeline, we cannot guarantee a specific turnaround due to the varying nature of design tasks.
20. Digital Millennium Copyright Act (DMCA)
Tapflare does not routinely scan all user or third-party content for potential copyright violations. However, we respect the rights of copyright owners. If you suspect any materials on this Site infringe upon your copyright, please notify us at [email protected], providing:
- A physical or electronic signature of someone authorized to act on the copyright owner's behalf;
- Identification of the copyrighted work claimed to be infringed, or a representative list of such works;
- Sufficient details to help us locate the allegedly infringing material on our Site;
- Contact information (address, phone, email) for the complaining party;
- A statement, in good faith, that the disputed usage is not authorized by the copyright owner, its agent, or applicable law;
- A declaration, under penalty of perjury, that the complaint is accurate and that the submitting party is authorized to represent the copyright owner.
Tapflare may remove or disable access to any material found to be infringing and may suspend or terminate access for repeat offenders.